Property Management Services

STAND OUT FROM THE REST AND WORK WITH THE BEST

We introduce prospective tenants to their new home through our modern marketing to attract multiple enquiries that will result in getting your property rented sooner through an innovative approach to property marketing.

Contactable 24 hours a day, 7 Days a Week
1% Vacancy Rate
Zero tolerance for rent arrears
Close proximity to properties, readily available to attend properties at a moment's notice
We utilise Nationally recognised software systems – TICA, PROPERTY ME, REALWORKS
Professional photography and floor plan
Listings on popular online sites
Professional 'For Rent' signage with scannable technology
Access to our qualified tenant's database
Limited workload of 100 properties per property manager

We also arrange private viewings for our active listings to suit prospective tenants.

EXPECT TO BE KEPT WELL INFORMED

We deliver an exceptional level of personal service.
It's the process that ensures your investment's financial success.

MAINTAINING OUR EDGE WITH TECHNOLOGY

We recognize the vitally important role that technology and social media plays in today's real estate market.

The face of property management has changed and in today's digital age we work with the latest technology which complies with legislation to provide accurate, real-time information to keep you well informed of the condition of your investment property. Once at the property, we work from our mobile devices to complete our Routine Inspections and provide a detailed written, time and date

DEAL WITH PROFESSIONALS

Your investment is managed by experienced property management specialists who are market leaders in the area, and who receive regular ongoing training to keep abreast of changing legislation and market conditions.

We believe that world-class management, together with world-class personal service to both yourself and your tenant will result in a successful tenancy ensuring you with a rewarding investment experience.

ENSURING YOUR PROPERTY SHINES IN ITS BEST LIGHT THROUGH GREAT ADVICE

RK PropertyGroup will advise you how to ensure your property shines in its best light, to achieve the highest rental return and attract quality prospective tenants for your consideration.

We find the best tenants are attracted to homes that are neat and tidy and well maintained. We will guide you through the process of ensuring all important steps in preparing your property for leasing are completed. This way, your property will be safe, appealing and rented sooner.

Influences such as current market conditions, your property's location, presentation, features, appeal and lifestyle as well as proximity to local amenities, adequate services in the area are all factors that are taken into consideration.

By taking all this relevant data into account, we are able to advise you of the rental return your property will most likely achieve.

SELECTING YOUR TENANT

We source the very best prospective tenants and care for them to ensure a successful tenancy.

RK Property Group will assess prospective tenant's ability to meet financial commitments, to care for your property and to fulfil the Residential General Tenancy Agreement legislative requirements.

THE PROTECTION OF YOUR INVESTMENT IS OUR PRIORITY
Once identification, personal details, credit and rental history, financial situation, employment and references are confirmed and personal interviews are conducted, we will present to you suitable qualified applications for your consideration.

MOVING IN
Your tenants will sign a Residential Tenancy Agreement, once approved for your property.
A pet agreement will be signed, if applicable. A bond equivalent to four weeks rent will be paid to The Rental Deposit Authority and held with them, for the duration of the tenancy. A detailed written Entry Condition Report and supporting photographic evidence of your property's condition is completed, with the tenants having the opportunity to agree or advise amendments, with our confirmation.
We will provide all the necessary lease documentation for your records.

RENT COLLECTION
We request tenants pay via BPay for regular rent collection.
Tenants pay their rent weekly, fortnightly or per month to ensure consistent income. Should the tenants rent not be paid we will contact you immediately to advise and confirm when it is received. We do not tolerate late rental payments.

DETAILED INSPECTIONS
An inspection will be conducted within 3 months of tenancy commencement.
This gives us the opportunity to see how the tenant is settling in and discuss the care of your property to ensure the tenant treats your property with respect.
Inspections will then continue every 4 to 6 months, to ensure that it is well maintained, safe and the tenant is caring for your property.
We will provide you with a detailed written report, with photographs of the inspection and report any maintenance required, to ensure your property is maintained to the highest standard.

SMOKE DETECTORS
Legislation requires smoke detectors to be installed in all rental properties. The detectors must meet legal compliance by being correctly placed, in date and tested as required under National law.

MAINTENANCE AND IMPROVEMENTS
A lack of maintenance on your property not only hinders rentability and capital growth of your investment but could also lead to an injury claim if the property is not safe.
By promptly attending to maintenance you are reducing the risk of possible tenant injury and a small repair becoming a large and costly one.
We engage qualified trades professionals that are insured and licensed to minimise your liability should a tenant injure themselves.
We will advise on improvements to increase your property's appeal and rental return. Budgeting for improvements and upgrades will protect your investment and increase the capital value.

UPDATING THE LEASE RENEWALS WITH A RENT INCREASE
We will contact you to confirm your instructions prior to renewing the lease to continue tenancy.
We will provide advice on increasing the rent to meet the current market.
This will ensure that your valued investment is achieving the highest return for you.

MOVING OUT
When the tenant advises their intention to vacate your property, we will confirm your instructions regarding commencing marketing to secure a new tenant. We review current market conditions and will market your property to achieve the highest rental return.
Upon the tenant vacating your property, we will conduct a final inspection and compare the property to the original condition report.
The property must be returned in the same condition, as near as possible to the original condition report (apart from reasonable wear and tear).
We also take into account the length of tenancy, number of occupants and maintenance completed throughout the duration of the tenancy.

YOUR FINANCES

A Financial Year statement is available to assist you in completing your taxation.

Upon request, we will manage the outgoings on your property such as:

Council rates
Water rates
Body Coporate fees
Insurance
Gardening and maintenance

We advise you to seek advice from your accountant, taking into consideration your personal financial situation regarding taxation obligations.

Your property may be able to realise depreciation advantages, depending on age and improvements, specialist reports are available to assist with cash flow planning.

We recommend property owners have adequate insurance which should include building, contents, public liability and landlord insurance. This protects you in an unexpected situation of damage to your property the tenant not paying rent or vacating the property early.

“The difference between a good property manager and a great one often comes down to what happens after your property has been rented”

Our commitment is to ensure your property is well maintained and you are kept in touch with all key matters relating to your investment. One aspect continuously enforced is ensuring we seek the best value from contractors and suppliers when it comes to the maintenance of your property. Communicating with you is our priority when it comes to all maintenance issues.

We perform periodic rent reviews through detailed analysis of the area, so you can take advantage of local market trends.

From the initial appointment through to the tenant selection process, rent collection, inspections and lease renewals; our priority will always remain focused on professionally managing your investment portfolio.